Terms of Service

1. Acceptance of Terms

By accessing or using the website https://fortcollinsco.roofexpertusa.com (the "Site") or by contacting our emergency dispatch phone desk at (888) 208-4155, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these terms in their entirety, you must discontinue use of the Site and refrain from utilizing our telephone dispatch services immediately.

2. Nature of the Dispatch Referral Service

Roof Expert USA functions strictly as an independent advertising and referral platform that connects property owners with independent, third-party roofing contractors servicing Fort Collins, Loveland, Windsor, Timnath, Wellington, and adjacent Northern Colorado communities. Roof Expert USA is not a licensed roofing contractor, does not perform physical construction, roofing installation, or engineering inspections, and does not employ physical field construction crews.

3. Independent Contractor Relationship & Consumer Diligence

All physical services, emergency roof tarping, leak repairs, hail inspections, and roofing replacements are performed independently by third-party contractors. Roof Expert USA does not control, supervise, or dictate the means and methods of any contractor's physical work. Property owners are solely responsible for verifying the licensing credentials, municipal registrations, workers' compensation coverage, commercial general liability insurance, and written contractual agreements of any matched service professional prior to authorizing work.

4. Disclaimer of Warranties

THE SITE AND OUR TELEPHONE DISPATCH REFERRAL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROOF EXPERT USA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANSHIP, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT ANY CONTRACTOR MATCHED THROUGH OUR SERVICE WILL BE AVAILABLE, WILL AGREE TO PERFORM WORK, OR WILL ACHIEVE A SPECIFIC RESULT.

5. Limitation of Liability

IN NO EVENT SHALL ROOF EXPERT USA, ITS OWNERS, AFFILIATES, AGENTS, OR EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO: (A) YOUR USE OF OR INABILITY TO USE THE SITE; (B) ANY PHYSICAL WORK, OMISSIONS, DELAYS, PROPERTY DAMAGE, PERSONAL INJURY, OR CONTRACTUAL DISPUTES INVOLVING THIRD-PARTY ROOFING CONTRACTORS MATCHED THROUGH OUR SERVICE; OR (C) ERRORS OR OMISSIONS IN CONTENT. YOUR SOLE REMEDY FOR DISSATISFACTION IS TO CEASE USING THE SITE AND SERVICE.

6. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, without giving effect to conflict of law principles. Any legal claim, dispute, or proceeding arising under these Terms shall be instituted exclusively in the state or federal courts located in Larimer County, Colorado.